WhatsApp that qualifies and captures
Answers instantly, understands the order — even dictated — checks stock and the customer's price, confirms, and loads it. Anything that does not add up escalates to a person with the context already resolved.
If this sounds familiar, it is your operation
- Orders arrive on WhatsApp, sometimes as voice notes, and someone moves them into the system one by one.
- Every customer has their own price list and discount, and only two people know them by heart.
- Something gets invoiced that was not in stock, and the problem surfaces at the loading dock.
- Collections move when someone remembers to call, not when they are due.
What can start running on its own
Three of the five packs, in the words you use every day.
Quoting that answers itself
Per-customer price lists, volume discounts, substitutes when stock is out. The quote goes out in minutes with the margin already verified, not after checking three files.
Collections without chasing
Reminders by ageing stage, with the statement attached and the right tone per customer. You only step in for whoever does not reply, which is usually 10%.
The hours are ranges observed in processes of this type, not promises. The diagnostic measures them against your real numbers.
With what you already have
WhatsApp Business APISAP Business OneOdooMicrosoft DynamicsCONTPAQiExcel
If yours isn't on the list, it usually connects anyway: through an API, through the database, or through the file you already export.
Why you have not done it yet
Because ordering over WhatsApp works and nobody wants to be the one who breaks it. So the first step breaks nothing: the agent answers in parallel and your team sees what it did before anything is confirmed. It gets released when you say so, not on day one.
What I always get asked
Are my customers going to be talking to a robot?
It answers in seconds with the right price, which is more than anyone manages at 8pm. And the moment the conversation leaves the script it hands over to a person instead of improvising.
Does it handle voice notes and photos?
Yes. Voice notes get transcribed and photos of lists or delivery notes get read. It is one of the biggest hour-savers in distribution.
What if the customer orders something out of stock?
It checks real stock before confirming, offers the substitute you defined, and states the restock time. That early warning is half of the loading-dock problems.
Other industries
Start with the diagnostic
Five days, $2,900 USD. If I don't find at least 40 automatable hours a month, you get your money back.
Book your 30-minute call